Privacy Policy

Who we are

At PetKrew, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our pet store, clinic, and grooming facilities.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and postal address when you make a purchase, schedule an appointment, or sign up for our newsletter.
  • Pet Information: Details about your pets, including names, breeds, ages, and medical history, which may be collected during visits to our clinic or grooming services.
  • Payment Information: Credit card details and billing information for transactions, processed securely through third-party payment processors.
  • Usage Data: Information about how you interact with our website, including IP addresses, browser types, and access times.

2. How We Use Your Information

We may use your information for the following purposes:

  • To Provide Services: To process transactions, schedule appointments, and deliver products or services you request.
  • Communication: To send you updates, promotional materials, and important information regarding your account or services.
  • Customer Support: To respond to your inquiries and provide assistance as needed.
  • Improvement of Services: To analyze usage patterns and improve our offerings and customer experience.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and delivering services (e.g., payment processors, shipping companies).
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Update or Correct Your Information: Request corrections to any inaccuracies in your personal data.
  • Withdraw Consent: Withdraw your consent to our use of your information at any time, where applicable.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PetKrew
C/o Avighna Ventures
No.17/1, Opp KFC, Nagarabhavi, Papareddypalya Circle,
Bangalore, Karnataka – 560072
Call us on : +91-888-444-5015

Thank you for trusting PetKrew with your pet’s needs!